Loved by The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort guests
Ski room boot warmers
Daily happy hour
Shared balcony views
High-quality fitness
Modern aesthetic rooms
"It was very pleasant to wake up every morning to fresh air and beautiful view of Matterhorn."
Geetanjali from United Arab Emirates
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"The hotel is relatively new."
Sveinn from Iceland
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"The room was BEAUTIFUL. No photo does it justice."
Cayley S from United States
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"We had a deluxe room with a matterhorn view, and it did not disappoint!"
Joseph S from Switzerland
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"The rooms were clean and spacious with a comfy bed."
Louise M from United Kingdom
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Set in the quiet Wiesti quarter, The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort is a 3-star Zermatt hotel with Matterhorn views from select rooms and free spa access at Alpen Resort.
Rooms & Design
Rooms feature a flat-screen TV, safe, and private bathroom, with some offering a balcony and Matterhorn views. Built from locally sourced materials, the interiors have improved sound insulation for quiet rest.
Dining & Services
Hotel Phoenix serves a rich buffet breakfast daily with local cheeses, meats, and fresh breads. The bar and lounge offer afternoon soup and cake, and drinks in the evening. Staff provide concierge service and local recommendations.
Leisure & Location
The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort features a ski room with heated boot racks. Guests have free access to the Alpen Resort spa with outdoor jacuzzi. Sunnegga lift is a 5-minute walk; Matterhorn Glacier Paradise and Gornergrat viewing platform are nearby.
Pet-Friendly & Eco
The hotel is pet-friendly with pet bowls and pet baskets. Environmentally friendly practices include geothermal heating. Board games are available in the lounge.
“The Phoenix Fitness Hotel offers a genuinely welcoming alpine atmosphere, amplified by its convenient location for ski facilities and town exploration. I found the staff consistently friendly and attentive, with breakfast being a particular highlight-a generous spread that truly sets the tone for the day. While rooms may lack in-room amenities like kettles or fridges, the comfort and impressive Matterhorn views from select rooms certainly compensate, making it a standout choice for a Zermatt stay.”
Sophia TurnerEditorial Director at Spahotels
Choose your room type
The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Double Room Matterhorn View
2 persons
280 sq. feet
2 Single beds / 1 Double bed
Balcony
Heating
room details
Standard Double Room
2 persons
230 sq. feet
2 Single beds / 1 Double bed
Heating
Coffee machine
room details
Superior Double Room
2 persons
240 sq. feet
2 Single beds / 1 Double bed
Balcony
Heating
room details
Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.3/10Review score
General
No smoking on site
Wi-Fi
Safe deposit box
Express check-in/ -out
Concierge desk
Pets allowed
Security
Luggage storage
Ski storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Skiing
Hiking
Cycling
Golf course
Fishing
Services
Paid shuttle service
Pet amenities available
Housekeeping
Laundry
Tours/Ticket assistance
Welcome drink
Dining
Bar/ Lounge area
Special diet menus
Children
Cots
Board games
Spa & Leisure
Garden area
Leisure/ TV room
Room features
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Untere Wiestistrasse 11, Zermatt, 3920,
Map view
City landmarks
Museum
Matterhorn Museum
3000 ft
Landmark
The Matterhorn
1.5 mi
Cemetery
Mountaineer's Cemetery
3000 ft
Church
St Peter's English Church
2500 ft
Bridge
Photopoint Kirchbrucke bridge
2500 ft
Church
Parish Church of St. Mauritius
2400 ft
Landmark
Walk of Climb
2500 ft
Landmark
Hinterdorfstrasse
2400 ft
Landmark
Stellisee
2600 ft
Church
Kapelle Winkelmatten "Zur Heiligen Familie"
4700 ft
Landmark
Obere Matten playground no. 1
2400 ft
Landmark
Bergfuhrerdenkmal
2400 ft
Landmark
Sunnegga
1.6 mi
Landmark
Gorner Gorge
1.3 mi
Beach
Leisee
1.8 mi
Landmark
Denner Partner
4400 ft
Ski Area
Wolli park for beginners Sunnegga
1.5 mi
Theme Park
Forest Fun-Park Zermatt
1.1 mi
Church
Kapelle Blatten "Maria Rosenkranzkonigin"
1.4 mi
Garden
Ricola Herb Garden
1.5 mi
Beach
Grunsee
2.0 mi
Landmark
Unterrothorn
2.1 mi
Landmark
Grindjisee
2.0 mi
Landmark
5-Seenweg
1.9 mi
Landmark
Zmutt Glacier
2.2 mi
Landmark
Zmutt
2.2 mi
Church
Kapelle Riffelberg "Bruder Klaus"
2.3 mi
Nearby
Hohbalmen
2000 ft
Castor Mountain
2000 ft
Murmeli Brunnen
2000 ft
Restaurants
Cup's Italian Coffee house
2900 ft
Kirchstrasse 44
Explore Zermatt
Your Zermatt Adventure Awaits
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
11 minutes' walk
Cultural hub showcasing Zermatt's history, featuring exhibits on mountaineering and local heritage.
St Peter's English Church
10 minutes' walk
A charming chapel known for its atmosphere and beautiful architecture, hosting services and events.
Mountaineer's Cemetery
11 minutes' walk
Historic cemetery honoring climbers who died in the Alps, marked by poignant memorials and breathtaking views.
Gorner Gorge
25 minutes' walk
A stunning natural gorge with scenic trails and dramatic rock formations, perfect for photography.
Hiking Trails
30 minutes' walk
Diverse hiking trails catering to all levels, with routes offering breathtaking mountain views.
Forest Fun-Park Zermatt
20 minutes' walk
Adventure park featuring treetop courses and zip lines, fun for families and thrill-seekers alike.
Wellness at Alpen Resort Spa
0 minutes' walk
Relaxation options available at the hotel's spa, including treatments, saunas, and pools for rejuvenation.
Cup's Italian Coffee House
11 minutes' walk
Cozy cafe offering authentic Italian coffee and pastries in a relaxed atmosphere, ideal for a quick bite.
Restaurant Alpenblick
15 minutes' walk
Elegant dining with Swiss specialties and stunning mountain views, featuring fresh local ingredients.
Steakhouse Zermatt
12 minutes' walk
Casual spot famous for grilled meats and hearty portions, catering to meat lovers and local gourmets.
Zermatt Unplugged Festival
30 minutes' walk
Annual music festival featuring unplugged performances by renowned musicians, celebrating local talent.
The Vernissage
10 minutes' walk
Art gallery and cultural venue showcasing local artists, with a café serving light bites and drinks.
Brewery Visit
15 minutes' walk
Local brewery offering tastings and tours, ideal for beer enthusiasts looking to sample regional brews.
Getting around
City Centre
Zermatt 8 min · 2000 ft
Airports
Sion (SIR) 116 min · 47.8 mi
Agno (LUG) 243 min · 100.5 mi
Train
Zermatt railway station 6 min · 1700 ft
Train 2 min · 400 ft
Bus
Bus stop 17 min · 7.0 mi
Access exclusive early booking discounts.
Choose your spa escape today!
Check Rates
Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-11:00
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of CHF 25.0 per person.
Pets
Pets are allowed on request.
Languages
English, German, Dutch
Number of rooms:
27
Reviews and Ratings
Reviews from guests about their experience.
Cleanliness
9.6/10
Comfort
9.6/10
Facilities
9.3/10
Free Wi-Fi
8.1/10
Location
9.0/10
Staff
9.5/10
Value for money
8.8/10
Pros
Matterhorn views
Fitness center
Breakfast variety
Staff helpfulness
Cons
Room booking issues
Limited amenities
Shower space
Guest reviews
based on 263 reviews
9.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.